10 Tips on How to Find the Right PR Firm
If you are one of the hoards of businesses looking to gain local exposure for your business then you are probably facing the difficult decision of finding the right PR firm. What can make this decision difficult is that there are so many different kinds of public relations firms out there. Some are local, some national. Some retainer based, some project based. So how do you know which public relations firm will be the best fit for your PR goals ? Here Marsha Friedman, Managing Director of EMSI, a national public relations firm , will share her 10 tips on how to choose the RIGHT PR firm to get your message the media exposure that you desire.
1. Find a firm that specializes in your industry. "For example," says Friedman ," if you have a technical Business to Business then you should find a national PR firm that specializes in Business to Business . If the PR firm regularly works with companies that are in your industry, they will be familiar with how to express your message to the media." Another great thing is that they will be able to get started immediately . "If you choose a national or local PR firm who is clueless to your field , be prepared for them to spend some time researching your industry in order to get a full handle on your topic" adds Friedman . And guess who will be paying for the PR firm's research time: you! "Most firms charge a costly monthly retainer, so the longer it takes for them to get started the more money that will be coming out of your bank account . Just to give you an idea the minimum is around $3,000 per month, the industry average is approximately $5,000 per month and the large PR firms can charge anywhere from $20,000-30,000 per month."
2. Choose a firm that specializes in your media of choice. If you are ready to hire a PR firm, then chances are that you have given a bit of thought as to what medium you want to use. "By the time you start looking for a PR firm you will probably have a good idea if you want to use talk radio, television, newspapers or magazines to get exposure for your topic. It is useful to know that not all PR firms work with all types of media," says Friedman . "A whopping 95% of firms specialize exclusively in print." If you want to use the electronic media to spread your message to the masses it is in your best interest to search for a public relations firm that deals exclusively with these. "The best way to find out," says Marsha Friedman, "is to ask thePR firm if their specialty is radio, TV or print !simple as that!"
3. Ask the PR firm to supply sample campaigns. "Before choosing a PR firm, request to see some sample public relations campaigns that the firm completed for their clients," says Marsha Friedman. "Here you can find out how much media they have obtained for their clients and what quality the media is." Don't forget to ask what the duration of the public relations campaign was. "For example, if they show you a PR campaign that has one huge newspaper placement (such as USA Today or The New York Times) and the duration of the campaign was 2 years - beware . "If it took 2 years to get one major newspaper or magazine , based on the minimum retainer level, you would have paid a massive $72,000 for that one newspaper hit." Sample PR campaigns are a great indicator of the effectiveness, especially the cost effectiveness, of a PR firm's work.
4. Find a pay-for-performance PR firm! The costly monthly retainer can put a crunch on your finances, so it is good to know that there are other options out there. Friedman says, "There are a handful of PR firms out there that get paid based on their performance or per project. EMSI is a pay-for-performance firm and our clients love it . The reason is that they only pay for the media exposure that my PR firm actually obtains for them. So instead of paying a monthly fee, they pay for the results that my PR firm obtains for them." By choosing a per project or pay-for-performance firm you are truly making your PR firm put their money where their mouth is!
5. Speak to the PR firm's clients. When you are choosing a national PR firm it is very important to ask to speak to some of their clients, past or present. When you get them on the phone, ask the PR firm's clients what sort of national or local exposure they received and how long it took for the PR firm to obtain it for them. Friedman adds, "Great questions to ask are; How well did the PR firm's staff interact with them? Was the firm interested in making their campaign a success? Did the pitches and press releases communicate your message? These answers will give you valuable insight as to how the PR firm will handle your campaign."
6. Be confident in their skill in public relations . Before you sign on the dotted line , make sure that you are convinced that the PR firm will be able to deliver a successful campaign . Make sure to ask lots of questions, request copies of sample campaigns and then do a comprehensive review of all of the materials. "I would suggest that before you make your final decision you talk to owners and definitely request a proposal", says Marsha , "ask the important questions. Where are they going to get you media exposure? How long the campaign will last? What are the quantitative and qualitative goals of the campaign? How long will it take to meet these goals? How the PR firm answers these questions will ultimately determine the level of confidence you have in their ability to service your account.
7. Don't limit yourself to PR firms in your area. If you're looking for regional or national exposure don't limit your search to PR firms that are located within your vicinity. "Lots of clients think that the firm needs to be right around the corner so it is easily accessible for weekly meetings , "says Marsha . "But this is not how it works. In my 20 years of gaining national media attention for my clients, I have only had a face-to-face meetings with a small number . The reason for this is that I don't need to. All of a PR firm's work can be done via phone which is a far more efficient, and time saving, way to work." If your goal is to attain national media attention, find a PR firm that specializes pitching to the national media. A national media PR firm's skill level and specialization is what is important, not where they are located. If your goal is to gain local media attention, this is when it is a good idea to look for a local firm. Marsha says "As they are in the middle of the market you are after, their contacts and knowledge will be far more effective than that of a national PR firm."
8. Become familiar with your Campaign Manager. There is one person in particular who plays a vital role in driving the success of at the PR firm: your Campaign Manager. When deciding if you are going to go with a PR firm it is vital to meet your Campaign Manager. . Find out what their experience level is and how long they have been with the PR firm. "A great nugget of information is that many Campaign Managers are rookies fresh from college," says Marsha . "Even more frightening is that many national and local PR firms hire interns to handle the client accounts that they do not deem a 'top priority'." If you don't investigate the qualifications of your Campaign Manager, then how can you be confident that your campaign will be handled in a professional manner ?
9. Find a PR firm that believes in your message. The best type of PR firm is one that not only understands your message but also has lots of enthusiasm for your topic. Marsha says, "If you find a PR firm like this, their enthusiasm for your message will show in how they handle your campaign . The pitches and press releases will be more creative and their communications to the media will be attention grabbing and clear." In order for a PR firm to successfully work for you, they need to understand your passion and be able to translate it into something that will be of interest to the masses. It can be quite costly if they misunderstand your point."
10. Trust your instincts . Marsha says, "My final tip to choosing the right PR firm has everything to do with that almighty 'gut feeling'. When you are in the process of deciding if a PR firm is a right fit for your needs it is inevitable that you will have strong views about their work and approach. Even if everything seems perfect, if your instincts tell you otherwise - listen to them! " instincts tend to be accurate, so if something seems a little off in any way, be weary of pushing the working relationship forward. There is nothing worse then finding out your gut feelings were right when it is too late!
There you have it ! The 10 tips on how to choose the right PR firm for you! If you would like to learn more about gaining national or local media attention for your company, product or service, without the financial burden of monthly retainers, Friedman is here to help . Feel free to contact her directly at mfriedman@emsincorporated.com or visit her firm online at http://www.emsincorporated.com. As a PR expert Marsha Friedman has the ability to get the media attention that you desire without monthly retainers .
Marsha Friedman has been a leading authority on public relations for nearly two decades as CEO of Event Management Services, Inc (EMSI). If you would like to receive her free Ebook "How to Be a Great Talk Radio Guest" visit http://www.emsincorporated.com.
Published March 18th, 2008
Filed in Advertising, Marketing